If I had the chance, I would've left no stars at all. Absolutely hideous company. Today is now the 3rd day of sitting in waiting... Apparently a delivery attempt was made Monday and a calling card left, lies. I was home all day and no card was left. I re arranged delivery for Tuesday, tracker said between 2.18 and 4.18.... Nothing. No update no explanation. According to the tracking its due to arrive today, but it has said that every day so far! Do they honestly think people have nothing better to do than wait around daily for them? Customer service is hideous, automated phone so you can't have a conversation. No upsdates via text or email literally just pot luck!! Hermes have always been amazing when delivering to me. This cowboy company could take a few tips from them!!!