Same problem as many others here. We were in all day waiting for delivery - nothing. Then received message to say delivery unsuccessful, calling card left. Not true. Same thing next day. (Is it an invisible calling card?) This delivery company (laughingly known as) needs a rocket up its proverbial. Just appalling service. And no way to contact them, naturally. The telephone line is just an automated service. It directs you to the live chat on its website if you want to talk to someone. Joke. I've filled in my details a number of times on the live chat and get the consistent response 'no advisors are available'.