After lies for 2 days I waited on the 3rd at the entrance to our development and tracked the guy as he was driving past my road. I stopped him and took him to my house. He could not find the parcel. I asked about the not finding address and delivery attempted messages and he blamed "temps". He said he would come back to me but he headed off and is now about 15 miles away as my delivery window closes and I'll be unable to track him. The item has to get proof of delivery according to him so now I cannot leave my house and there seems to be no way to contact anyone. The service of this company beggars belief and we will never purchase from H Samuel again since this is who they use.