I would give minus if I could to this service. I have had 3 attempted deliveries so far with them - all failed. I live in a building where the main buzzer doesn't work. I have added multiple notes on the door, to delivery, spoken to customer service multiple times - still same problem. 5 minutes ago, I had to ask multiple time to get a confirmation with the customer service that the driver will call upon arrival as there is no point for them coming again if they are not going to call - they just disappeared after telling me it's taking longer than expected then just saying chat closed due to no interaction from ME!. I have no idea how to get my parcel.