Absolutely exhausted disgusted with DX delivery company lie after lie after after lie. How on earth they are allowed to even run a company who has no customer services available to talk to or contact and expects you to talk to a live chat which tells you it's unavailable to then email. Wow! Never in my life have experience such incompetence. To mess about medical essentials and then say we are delivering changed the time 3 to 4 times when the driver was across the road from my house?
Then says still arriving the same day but after contacting the company I purchase from they said they couldn't get hold of them either on their direct line. But there update shows tomorrow.
Well I had a medical appointment and was told to ask the nurse to get the parcel when it arrives?
I said I specifically requested that the parcel arrive when it should of not the next day as that's what needed it for!
Then it still never arrived even after allotted time was informed sorry we missed you? Absolute liars at no point did they attend my property. We have clear evidence of this as well as witnesses.
So tried to get hold of them could again had to go back to the Company buying products from who tried to help but once again no avail.
Only to find out on my side when it shows delivery picture nothing and then deleted?
Redelivery Tuesday 30th May 2023 No use to me at all! As need it before then.
Later after complaining showed couldn't find address. Call and inform with correct details?
Erm 1).No one can get hold of anyone as it all on a rotating transfer line which then tells you to email them again!
2). So they lied both days now? And redirected parcel for another 5 days so had parcel since Wednesday 24th May not delivering till Tuesday 30/05/23 now so thats 7 days?
Maybe they need to try Google maps!
I was told to wait again as they were contacted via product company but no one came and nor was I called.
So no its not a trusted company and I ain't the only complaining about this delivery company so why are they allowed to do this to customers especially vulnerable ones.
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