Would give 0 stars if I could. Purchased an item online specifcially selecting 1 June as delivery day. The evening of 31 May I get a confirmation saying delivery will be attempted 8.54-10.54 am, so I took half day of to stay home and get the parcel. No parcel arrived. It has now been almost a week and no updates from DX. After multiple attempts to call / speak to them on chat (no agents are ever available at this poor excuse for a company!) I finally got through, but I was told that they have no idea what is going on (apparently they are currently "too busy" as they "received too many orders") and the best they can do is to email the depot (they cannot get through on the phone to their own depot as no-one is picking up!) and hope to get bak to me in 3 working days with an update! Absolute rubbish! No-one should ever use them again. I will definitely not buy from any online stores that use them.
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