We were given a delivery time between 7am & 9pm, someone stayed in all day, we tracked the delivery from 8.30 pm to find that the van and our parcel was safely parked up outside your depot 15 minutes from our house, so no delivery was attempted, basically a big fat lie that our parcel would be delivered to us today. Poor service, even worse customer service as we have heard nothing from you. You make Yodel look good!
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