Can't believe this company is still in business. They clearly mop up all the dregs of humanity that no other company would even sniff at (a bit like the NHS). Their employees are totally and consistently bone idle, ignorant, incompetent and bare faced liars. They fail to deliver over and over again, just because they really can't be arsed to do their job. Then they lie that they "couldn't find the property" or some similar lying drivel. I always check when I order anything now, who they use as couriers. Unfortunately, many suppliers don't provide this information. If it's DX I don't order, and I let the supplier know why (recently the RSPB). I can't believe these suppliers aren't aware of the appalling ratings of this company and continue to use them. How bad does it have to get before they get the message? I will never, ever, order from a company if I know they use DX. Can't say if the item is damaged, or how long it took to deliver, because as usual, I still haven't received it. Too much trouble for the driver to get out of bed.