Ordered an expensive vase. Got a notification from DX stating delivery would be made between 8am-6pm. No 2 hour window that others seem to have been given. Waited all day and then had to nip out to get the kids from school. Sure enough I got a notification of a delivery attempt 5 mins after I left. But it was OK because they allowed me you rechedule delivery. So i did, again 8am-6pm window. To my parents home this time. 3 people live there and waited all day long. Got a notification that a delivery attempt was made but no one was in. LIE! Recheduled delivery again, same deal. 8am-6pm window. This time to my original address (home). Me and my wife stayed in all day. Got a notification while we were sat watching a movie to say they had been but no one was in. LIE. Recheduled it yet again. To my parents house because I was going to be there all day decorating with my wife. 5 people were in the house. Got another notification to say they attempted delivery but no one was in. LIE. My dad was in the garden at the time they said they'd been. This time i contacted the seller of the vase and they said they would reach out to them. Recheduled delivery for the 4th time. This time it did indeed turn up. My wife jokingly said "wouldn't it be typical now if it's broken" before opening it. To her horror the vase actually was broken into pieces and cut her finger removing the packaging. I have some bad experiences in the past with deliveries but this one takes the biscuit. I should imagine the seller of the vase will be making a claim for damages. And if anything comes from the cut on her finger there will be something done about that too.