Ordered an item which was meant to be on Express Delivery.
I needed this item delivered today and specifically took time off work to ensure I was home to receive it.
I have now had an email telling me the driver missed me but has left a calling card.
The driver absolutely has NOT attended my address today. Neither I nor my (reactive) dog has heard or seen a soul all day.
I also have an intercom system which calls my phone directly, which he has not used.
No calling card has been left either.
I knew as soon as I saw it was DX Deliveries that this would happen. Please, do not use this company. They are nothing but useless liars.
A quick search will see multiple complaints relating to the same thing online too about this company.
Also, trying to get hold of ANYONE in customer service is made as difficult as possible. All automated BS designed to send you in circles.
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