Review against DX delivery I received extremely bad delivery service. I have purchased an arm electric leather chair & 2 seater leather chair from Furniture and Choice company which are great items. Initially the both delivery guys rejected to deliver the items up into my flat at the first floor despite I have been assured by the company that their policy says they can do it maximum to the second floor to the client’s chosen room. When I told them I have a confirmation email with that, they then accepted to take it up into my flat the matter which was not done properly. They start with the 2 seater sofa and took it up and left it at the middle of the corridor whilst it should be left in the living room. When I asked them again to take it to the living room, they rejected excusing their rejection because of the stairs side that is restricting the area of the delivery as they can’t left the box over their heads the matter which was not true. They could do it by just lift the box parallel to their chest the case work which is allowed. I informed them that I am disabled and had a lower back surgery as I can’t do it, even that they refused for a non acceptable reason. For the second item, one arm electric chair, the box was wider than my flat’s door so they couldn’t pass it through the door. I asked them if this arm chair is built in in the box or not, and they showed me it comes with four separated part, two arm side, back side and the bottom sitting part attached with a heavy electric motor. Each part can pass through the door easily. I told them again that I can take the light parts but I do need please your help (which is actually their work) to take the one attached with the electric motor as it is really heavy and wide and due to my disability I can’t do it, and disgustingly they refused excusing that they will be late for the next delivery despite what I asked takes just two minutes work. I had then to manage the situation by my self as disabled person with a help from my neighbour and one other friend who are also disabled people the matter which has left me now injured and suffering from back lower pain, knees pain & pain over my both shoulders.