To be fair there were two delivers via DX. First was great, left a note yo ask if they could leave neighbour & they did. Thought great.
Second delivery was for today. Got a message to say, sorry we missed you, we've left a card. Um no they didn't, no card & no delivery & I was in all day because I was expecting a couple of deliveries plus i have a dog who barks. But the worse part is the appalling customer. First uou can't sowzk to anyone . You can use Xpert to contact, but no idea on response time. The contact number is now only automated for rescheduling a delivery, and the Live Chat is useless 65 mins for a response & you can't leave the screen or it curs off your call.
Absolutely awful customer support, didn't think anyone could bring worse than Evri but DX have managed it. Have fed back to the company I purchased from.
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