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Anonymous
Appaling company not worth the 1 star I had to provide to write this review, DX called at my property 3 days ago, I answered using my ring doorbell and asked the courier to put the parcel in my large secure metal parcel box by the front door, he refused say he needed the parcel signed for, I tried on 3 attempts to speak to someone to no avail, there are only automated messages. I rearranged the parcel for delivery today, took the day off work, watched the tracking which said the parcel was out for delivery at 05:21 only for it to be updated at 11.06 saying it had been scanned back to the delivery depot. I tried calling again, the automated service said the parcel delivery is scheduled for today and it does NOT need a signature. I have been on hold to the DX general enquires number for over an hour to no avail. THIS COMPANY IS APPALLING, IT DOES NOT KNOW WHAT IT IS DOING, HIDES BEHIND AUTOMATED ANSWERING AND CANNOT DO THE ONE THING IT IS SUPPOSED TO WHICH IS DELIVERY PARCEL. AVOID DX AT ALL COSTS, THERE ARE OTHER DELIVERY COMPANIES THAT ARE POOR BUT DX IS BEYOND USELESS.
5 days ago
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DX has a 1.2 average rating from 1,874 reviews

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