By far the worst courier service I have ever had to deal with. I paid an expensive next day delivery charge for my flooring to be delivered. 2 attempts but didn’t even bother ringing the bell , just had a notification saying that delivery was attempted WHICH IT WASN’T. Tried calling them directly, and literally must have called about 20 times before I got to speak to someone. That person was so unhelpful, terrible customer service and told me that DX also don’t deliver Saturdays. Still don’t have the flooring after a week , and need it urgently so am going to cancel my order and collect from Homebase where I can click and collect within 30 mins.
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