Extremely ineffective service. They don’t live up to their label, ‘delivered exactly’,no way! They claim to have delivered my 25kg parcel at the side of my house and signed for. I live mid terraced with a 7ft fence and locked Gate, what they claim is fanciful and blatant lies. My £200 parcel has just disappeared and they claim they will do a search, then ring me back, whatever! No apologies, a poor attitude on the phone, cut off the first time despite >20 minute wait. Don’t waste your time and money, try DPD, Royal Mail, Hermes...anyone but not NOT these cowboys!