Wish I could give this company 0 stars. Attempted delivery on day 1. Utter rubbish. Rebooked delivery for day 2 and PAID for it to be delivered after 1pm. At 10.45am I receive an email (while I'm still at work) stating that delivery was attempted but no one was there to sign. Called the company. On hold for 40 minutes only to finally be told that no-one can contact the driver. They will call me back in a few minutes... Phoned them again 2 hours later to be left on hold again, and then told that the neither the main office, nor the depot can contact the driver, who has appeared to have switched off his phone! Parcel is valuable and sentimental. I'm considering reporting to police as stolen as, not only has it not been delivered, but no one can contact the driver. All sounds very dodgy to me.