At first I thought great company; was told I'd receive a text between 18.00hrs-19.00hrs evening before delivery to give 2-hour delivery time. At 18.05hrs I received text confirming between 14.18-16.18hrs the following day. This moved back by half an hour, which I didn't mind as appreciate delays with other customers/traffic. At 17.05 hrs I called to find out where they were; they were stuck in traffic. They turned up c17.35hrs. Reversed up access road and the younger delivery guy was great; the older one - I have never, ever come across such a miserable, grumpy man. He was so rude; I'd paid the extra delivery cost to have the 'white glove' service which meant they would take my goods up no more than one flight of stairs and to room of choice and I could have them stay for 15 minutes whilst I unpacked and checked goods were intact. The grumpy older man stomped off, down my stairs saying 'we're not hanging around' - I said I'd paid for this service. EXTREMELY RUDE - if he doesn't like delivering work then he should find something else. Thankfully I am not an elderly, vulnerable person but if I was, that would have left me shaken and upset. I would not choose to use this company - I had no choice as the contract with the delivery company was between DX and Victorian Plumbing; my contract was with Victorian Plumbing - to whom I have expressed my views. Think some of these companies need to re-tender their delivery companies contract as DX are giving companies a bad name.