DX have informed me they will deliver my parcel (passport) between 9-5 on 2 occasions - on both occasions they failed to show and even had the nerve to send a text saying "delivery had been attempted"!! They attempted to deliver on a day they hadn't informed me they were going to. In frustration I arranged for a 9am-1pm delivery for today and they have, yet again, failed to deliver. If I could give 0 stars I would!
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