Ongoing issue. I run a business that repairs phones etc. First time ordered a battery that needed delivering within 24 hours- driver didn't even come to the building or check in with the neighbouring businesses (there's a few under one rood here). Happened yet again with another order. Tried ringing in several times but there is virtually no way of speaking to a person- the few times I did I got fobbed off. I emailed to complain and got a reply that assured this won't happen again and that they were on the case. Surprise! It's happened again and even today they've failed to deliver making 4 separate orders they just can't seem to be capable of delivering on time. It's unfortunate my supplier relies on DX for their ''next day'' delivery service. Every other delivery service has no problem whatsoever getting items to me- only DX.