They have delivered my passport to someone else. Yes, they delivered a special delivery without an ID confirmation. Someone signed for my passport delivery and DX delivery do not even lift a finger to help the situation. I could get some help from the VFS global (which was the sender). However, DX delivery has automated responses. They wanted me to check the reception of my building, which DOES NOT EXIST. Then, they wanted me to check my neighbours. Obviously, none of my neighbours had my passport. I do not know what will happen to my passport anymore, that is why I am writing this review now.
My suggestion to anyone who reads this, DO NOT TRUST DX DELIVERY. Avoid it like it is the coronavirus.
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