I have rated DX a 1 .....only because I could not submit a review with no stars they system doesn’t allow this. I have a return parcel which they have not collected and have no information of this stated on my first day of querying. I waited in for 2 days the date was changed on day 2 but no contact was made to let me know. On day 2 they still did not collect. I have never experienced such a bad service!!! I will never use them again and my parcel collection as been moved to another company. If your happy to wait in for days on end or even leave on doorstep they may probably eventually come and collect when there ready... as I am not ... I’ll never know.