DX are utterly awful. This is the second review that I've done as the on-going saga with their deliveries from Wicks. They were supposed to collect unused packages from Wicks a week ago. The driver finally came yesterday... a week late! Didn't follow my instructions so didn't find my house, despite calling me. Came again today and started shouting at me. Again didn't follow my instructions. In the end I gave up. Part of the problem was that he could barely speak English... bit of a problem if you have to follow simple instructions! Hopefully they will send someone new who can actually read and speak English and is able to follow simple directions. DX are the worse courier company that I have ever experienced.