In a country where good customer service is practically non existent it was a pleasant surprise to receive such excellent support from the representatives at your Havant branch. Jess and Ian were well versed in the Easy Bathroom product and were really helpful when issues arose. In fact on occasion I felt sorry for them as the various suppliers that Easy Bathrooms use let them down badly with no regard to the customer. Ian and Jess then had to apologise for the dismal customer service of the suppliers and address the issues accordingly. However despite poor supply support my bathroom components were all delivered eventually with the Havant teams support, and has been successfully installed. I would recommend Easy Bathrooms to others, but recommend that they look at there supply chain to maintain a good service.