Shocking after care service. Having ordered and collected bath through an Easy Bathrooms showroom I discovered on unpacking bath at home that it had an area of significant damage which was beneath protective film packaging that covers the entire bath. On returning to the store to explain the issue the staff seemed disinterested and informed that I would have to email photos to them which they would then forward to their head office.They also informed that they had no ability to speak to head office to escalate situation. I’ve now been informed by their technical department that it’s an “impact damage” and will not replace bath. Probably the worse customer and retail service I’ve had the misfortune to experience . Im now taking Easy Bathrooms to the small claims court and would advice all consumers to steer clear of a firm which puts its customers last. I also intend to bring the bath tub back to the store at weekends to share my Easy Bathrooms experience with all potential customers .