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Anonymous
I bought shower mixer tap, two basin taps and wall hung unit for the cloakroom 18 months ago. Within days the Nyland/Nero taps looked discoloured and I thought I shouldn’t have cleaned them with bathroom spray cleaner which I have used regularly forever on other taps. The vanity unit bubbled up within days as well. I went to another store to buy new taps of better quality and the local bathroom shop assistant recommended chrome taps and when I told her about my experience with EB chrome taps she advised that they should be under guarantee and I should get a refund. Not say Easy Bathrooms. First tried to fob me off that they were out of guarantee, then it is lime scale, I told them I have water softener and lime scale is not a big issue. I was told I have not been wiping the taps after each use as water has dried on the taps! The vanity unit - I have let water run on to the edge of unit so that has caused the bubbling. I am 73 years old and have never had problems like this. I wanted to have some modern looking taps, wish I had stuck with the old ones. After numerous to and fro emails the resolution was I could buy the same stuff at 50% discount!!!! I wanted to tell them what they could do with that offer. Please don’t set foot in this store, their stuff is inferior, looks good but you soon find out it is cheap and defective.
5 months ago
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Easy bathrooms has a 1.8 average rating from 89 reviews

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