eBay once again proved they do not care about or protect their sellers. I pay over $1,000 a Month in eBay fees and yet when a customer try’s to scam you knowing that eBay ALWAYS sides with the buyer, eBay proves their unwillingness to help or protect a seller. I had a customer buy a $25 item and paid $2 for regular shipping(tracking would have been $15 for a $25 item) I shipped the item the next day and as per regular mailing service it was stated the item should arrive within 7-10 days. On the 8h day the customer left positive feedback saying thank you (for which is the exact same feedback he leaves for all his purchases) which acknowledges the receipt of the item. Another two weeks had passed an the customer now opened a case asking for a refund stating he did not receive the item!! I contacted the buyer asking him to please confirm the receipt of the item and informed them that the had already left positive feedback acknowledging the got the item, for which the customer stated they get a lot of items and where just going through all their purchases and could not find the card and MUST HAVE LEFT THE FEEDBACK BY ACCIDENT.....after all the common sense info was giving to eBay they stated it would take 48 hours to investigate and make a decision, well it took them 6 Hours to fully refund the customer and once again stiff the seller. EBay gives out refunds of YOUR MONEY like candy on Halloween. I’m finally done will eBay and will be closing my account.