Zero Customer Service allows sellers to lie and cheat buyers. EBay has gone right down hill to the point you are gambling loosing your money if the seller lies. Example: seller advertised as uk seller and dispatched from uk address. Item cost $149 and not as described. Weeks of wrangling with devious seller before they agree to accept a return but says you have to return to Hong Kong and they cannot provide a paid returns label. Ebay simply accepts that and tells you to return item. Seller gives multiple company names and multiple return addresses so which do you use? Tracking not guaranteed to foreign addresses with no signatures so seller claims item not received. A nightmare! And still zero eBay Customer Service. So eBay guarantee is worthless and your money is at risk every time to you buy on fleabay.