Ebay is an absolute joke of a website! I really feel sorry for full time sellers. I had the displeasure of selling a video game collection on there and I literally had to end most of my listings just to "get away" because the number of scammers, fake returns, not received claims (even though the items were signed for), people telling me to send things internationally via UK forwarding companies (even though my listings state that I won't) and when I politely refuse, the negative feedback and abuse starts. When I look at the feedback these people leave for others, it's clear they try this tactic all the time... The site is un-usable, open to abuse and you get zero support from anyone at Ebay so it's easier just to end my listings and find a different way of selling my collection. I understand some things can go wrong but the crazily high number of issues and problems is extreme and not acceptable at all. I used to sell a bit about 2 years ago and had a few issues but it was nothing compared to now! I have over 1,500 feedback and it was 100% before I stared selling this time around. Now I have 3 completely unfair feedbacks which can't be removed, I have unfair "returns" coming back because the buyers changed their minds but marked it as "not described" and it's costing me a fortune, for nothing. It's simply not worth the hassle, especially for the money Ebay charge! You do get genuine buyers of course but they are quickly forgotten about with all the chancers and scammers using the site. So, unfortunately I will be closing my account and I am refusing to pay Ebay fees because I literally cannot use the service provided by Ebay, it's impossible! The "terms of service" is what I refuse to pay for. I'm not happy with the "service" and I can't use it as intended (to sell things) so I won't be paying! my solicitor actually agrees so we will be claiming personal loses, time wasted and stress from Ebay which has had an effect on my business (outside of Ebay) because I am having so much time wasted and the site doesn't work. It's a disgrace!