THIS JUST HAPPEN TO ME! EBAY ALWAYS FAVORS THE BUYERS! On Jan 19, 2021 I sold a Epson Artisan 1430 Inkjet Printer Brand New but AS IS because it wasn't turning on ebay for $194.67. The original price was $649. But It wasn't turning on so I thought to sell it AS IS broken, for PARTS only. No returns, no refunds and no exchanges. Jan. 22 :The buyer requested a return Going back and forth with the buyer I offer him a partial refund. HE DECLINED. Then I told him to ship it back, but he needs to pay for shipping. HE DECLINED. Then the Buyer made up some **bleep** false claims and escalated the claim with ebay. EBAY favored the buyer and I am forced to take it back including paid shipping. Yesterday it got delivered back to me. I open the back and I was so shocked. When I received the printer back it was missing lots of parts. All the accessories are missing I send was missing! He kept all the accessories. Also the original receipt that I have included in the sale was missing. Aside from that, the printer head is also missing and worst of all the sticker where the serial number was is also missing! The buyer has scratched off the serial number sticker!!! Oh did I mention that the BUYER SELL PRINTERS? Once he made the return request I saw his shop he sold printers. A day later all his listing were gone! What a co-incident! Here are the items that are missing. 1. All manuals 2. Power cables 3. CDs and DVD drives 4. DVD print tray 5. printer head 6. printer cover of the ink box 7. Original receipt 8. Serial number sticker 9. Paper feeders The printer came back in a very terrible shape and had physical damage. I have pictures for proof. Buyer not only made false claims but has also misused and abused ebays return policy. He knew exactly that he could get away with it. The printer was missing items and it was damaged beyond repair. Oh and immedialty upon delivery like basically 30 mins later after I open the package the buyer proof tracking number to EBAY and Ebay has refunded him in full and favor the buyer! Ebay had the last word and they didn't want to know my side of the story nor hear the seller's input. Oh and Ebay took money (that I didn't have) out of my Paypal. Now I have a negative paypal Paypal tried to get money out of my bank account. But luckily I put a STOP PAYMENT ORDER ON PAYPAL with my bank. Paypal and ebay are getting NOTHING from me. They have favored the buyer! THey should get the money back from the buyer!!!! On Jan 30 I sent an appeal to ebay. Ebay: We weren't able to give you a refund EBAY SEND ME THIS MESSAGE AND CLOSE THE CASE Hi Christine, After reviewing this case, we decided to keep the original outcome. We understand that you received your item in a different condition from when you shipped it. Unfortunately, we weren't able to grant your appeal because we couldn't determine that this was caused by the buyer, or that this was something in the buyer's control. You won't receive a refund for this case. EBAY is as worst as the buyer themselves! They favored the buyer and they refunded him and they close the case in his favor. Leaving the seller in a loss with a broken and damaged item. I have been with eBay for a while now. This buyer was a liar and a thief. A cheater. A horrible buyer in every way. This buyer says something is wrong with the item (whether there is or not) eBay favors them and I am forced to refund his money back and in return get my broken item back with the missing serial number and parts. THIS IS NOT RIGHT! The bottom line is that ebay takes the buyers word for it and never the sellers. Leaving sellers unsafe and screwed! Ebay should be ashamed of themselves. I will stop selling on ebay. They just lost another seller. The buyer knew exactly how to play ebay and ebay got fooled by a cheater. They lost a good and honest seller. The buyer is theft and cheated misusing ebays buyer garantie. All I can now say is I HATE EBAY and I HATE PAYPAL! I will now start selling on Facebook marketplace. Offerup and Nextdoor app. Ebay has horrible greedy business practices. I have filed a complaint with BBB. And I will let my story be heard all over social media! Exposing Ebay shady way of business. UNBELIEVABLE!!!! PS: I just put that broken printer in the trash! PSS: The buyer 2015usimfe (13 ) I bock him