E-Bay provides always buyer protection. They never help the seller if they fall in any problem. In my case the buyer cheated with me WHEN he return the products. Every pros and cons of the products was given when the products was listed. When the buyer open a dispute to return the product, E-bay took the buyer side. I lost my shipping cost 2 times. Also they charges some 10% invoice fee.
If E-bay have no protection policy for seller why they offer to bid for used/old items. The buyer has full flexibility to damage this products while returning. Even E-bay don't care any seller objections. When you call the customer care they falisfy
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