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Pamela W
Charged for a product I did not buy. It wasn't on my watchlist, and I received no invoice or proof of purchase at all-- only a deduction on my Paypal. Finally found a rep on the phone at Ebay and they said the ISP of the fraudulent purchase matched the ISP for all my other purchases. So. They won't do anything. OK- but why no invoice? Why did it go through Paypal but was shipped to an address I haven't lived at for 4 years? Paypal never ships to that old address. Why does it show as purchased on Aug 2 but doesn't show up on my list til Aug 3. It doesn't add up at all. This is a KNOWN issue-- even their help webpage mention "purchases I did not make." but once that happens, no protection. Something's going on in their system, probably in their mobile app, and they refuse to admit it.
3 years ago
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Ebay has a 3.1 average rating from 4,095 reviews