Charged for a product I did not buy. It wasn't on my watchlist, and I received no invoice or proof of purchase at all-- only a deduction on my Paypal.
Finally found a rep on the phone at Ebay and they said the ISP of the fraudulent purchase matched the ISP for all my other purchases. So. They won't do anything.
OK- but why no invoice? Why did it go through Paypal but was shipped to an address I haven't lived at for 4 years? Paypal never ships to that old address. Why does it show as purchased on Aug 2 but doesn't show up on my list til Aug 3. It doesn't add up at all.
This is a KNOWN issue-- even their help webpage mention "purchases I did not make." but once that happens, no protection.
Something's going on in their system, probably in their mobile app, and they refuse to admit it.