I was a buyer only. I was recently suspended from ebay as i had aparently broken the rules. I really dont know what rule i have broken. The item was received whilst i was in hospital for 4 weeks. I think.that everyone the situation with.regard to NO visitors and limited items that can go to hospital. When i got home the item was totally unsuitable for use. When i contacted the seller their responses were unacceptable rude, derogatory and extremely offensive. The seller forcefully requested I close the case. Because of all the stress i was under i did as they asked. When i was requested to identify why i just said as it was. I thought ebay monitored emails to ensure they are suitable,these comments were most certainly not. The item was.put in the dustbin. It was.not even fit to be donated to a charity shop. needless to say.i have now closed my account.