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Robert
Many have mentioned the new payout system called "managed payments" in the reviews. I cant express how frustrating it was to have them HOLD my funds on 1st 40 sales while they "evaluate my performance" I been on eBay since 2003 or 2005 and they told me the reason was so "buyers could gain confidence", if you have auctions end on Friday, money won't hit your bank till Tuesday at the earliest, when I ended auctions on Wednesday, I still wasn't getting MY money till following week. Ebay got paid, item delivered and I'm paying bills with credit cards. Very wrong! Ebay has lots of policies that hurt and honestly scare seller's, when you ask specific questions they read policy instead of answering. I'm a new seller, I had plans to be full time but I can't trust ebay representatives. Some examples are ebay screening system to get a supervisor has me on hold going back and forth explain why I need supervisor, they put or transfer calls to teammates that aren't supervisors, this leads to more calls and days consumed with no resolve, then reps make comments like "thanks for calling again" It's impossible to know what to expect, ebay has told me a few times to "act professional". In 2 separate calls I was told 1st that I was lied to, a second rep told me that ebay wasn't going to help. Professionalism? I don't think the problems that exist on ebay are necessarily the buyers or sellers fault, the problem is the note taking amongst ebay employees that not only decide your dispute but this note taking system affects how your call experience will be. They refuse to stop unwanted communications, when the communications are threatening and vengeful. Notes on the account that favor the buyer are somehow lost while the notes to waste our time are being mentioned or referred to during call. They don't listen. They're aggressive, extremely combative and they "won't help" My 1st call as a seller turned into about 3 hours over 2 days with no resolve. There's never resolution, they actually blame us for calling, they make things worse then blame you
3 years ago
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Ebay has a 3.1 average rating from 4,080 reviews

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