I have been an Ebay customer since 2007 - nearly 15 years now, but they have become such a horrible, horrible company to deal with. They have stolen nearly £175 from my bank account for fees which were not owed, yet they refuse to listen to me or resolve the issue. Trying to appeal and have the money refunded is like talking to a brick wall. They are only concerned about making as much money as possible and they do not care about their long-term sellers at all. I will no longer use Ebay to sell anything and I advise others to use alternative platforms which are free to sell on, such as Gumtree, Etsy or Facebook Marketplace.