I ordered an item from Ebay to be sent to a collection point. When I tried to collect it, the staff refused to give it to me as they had a different eCP number from the one in my order. I could not return until 2 days time due to being away, with an updated email from Ebay. By then the collection centre had sent it back even though I asked them to keep it for two days, giving me a chance to sort out the discrepancy. I am weeks later waiting for a refund. .. this is an Ebay error!!!! Not mine. I should not have been in this situation at all.
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