eBay is broken. Their customer service is unhelpful (no offense to the individuals employed, I blame the higher ups), and their rules contradictory.
My 7 day old account was permanently suspended without notice or reason.
I was a new user to eBay, excited to sell extra items I had around. So, I created an account, started to create listings giving as much details as possible. I put up two listings and soon after my account was restricted.
After getting in touch with their support team and proving I wasn't fake, a bot, or trying to rip people off. My account was reactivated.
Then, I went to relist the items I originally trying to sell. A few days later...my account was "permanently suspended" because I posed " a risk to the eBay community". There was no other reason stated. I had no outstanding balances. Nothing.
After going around and around their help articles, calling numbers given by agents, dealing with their automated assistant. I'm basically stuck.
Ebay suspended my account and is unwilling to give any details why. Their help articles and automated assistant directly contradict themselves (see photos). Oh, and I repeatedly was sent to broken "contact us" pages when trying to find an appeal to the suspension.
As a first time user of eBay, I would highly recommend NOT using eBay or using it with EXTREME caution. eBay has permanently banned me FOR LIFE based on 7 days of trying to use their service.
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