I've been an Ebay customer since 2009, I've had a few little issues that were promptly taken care of. Until my last order. I ordered my wife a small gift and it shows delivered, never showed up. After speaking with seller I go to post office receive tracking history showing it was scanned at post office but not at my address. Sent to seller they refused to refund. Sent to Ebay and they sided with seller, even though I have post office tracking info. So after all these years as a loyal customer. Both as buyer and seller. This is how it ends. Can't have a live conversation with customer service. I guess when customers get tired of being ripped off and leaves. Amazon will put them out of business..