Contacted support multiple times and they were very unhelpful in getting the reason why my girlfriend's brand new account made two days ago was suspended. (she's never used eBay her whole life) I am 99.9% positive eBay thinks that she is trying to scam people with "designer" bags when in reality, goodwill -> purchase -> research -> sell for profit. Guess she is considered scamming when trying to sell puzzles and clothes and other items... at least now we have a good reason to make a website for the business or sell on platforms that are much better with support and no fees. Seriously eBay get your customer support in check and get your business model in check. 1.2 stars is actually a lot higher than what I was expecting this platform to have. If you're thinking this is great and amazing, you're in for a rough ride when eBay bans you for something they "think" is a good reason, and then do not proceed to tell you the reason why or let you speak with higher-ups to determine the solution. Even without breaking any TOS, they seem to not care so guess what neither do we. All it is, is a ticking time bomb, read through the reviews on here, how many people are actually satisfied? Why is this old outdated platform even still around when they can do this to new customers who try to buy or sell? I personally have used eBay since I was 7, selling items and games on my own that I got bored playing with as a kid, never got banned, and never had any problems. This problem doesn't even personally affect me since it isn't my account, but I will no longer ever use the platform and all their competitors are miles ahead of what they will ever be doing. Seriously, the first step in running a successful business is to value your customers and clients, something eBay has no accountability for clearly. Also, I have had instances where I have been "scammed" on eBay myself, left a bad seller review, and nothing was done, the accounts are still selling to this day I'm sure. This to me as a technical person shows incompetence at a corporate level in the business model. Everybody looking to make money selling items should try selling them locally or even with their competitors first such as grailed or honestly anything else. eBay takes their cut and all that's cool, but if they do that and then ban your account, I feel like the company is just scamming you. Try selling locally with no fees so these corporate goodies don't get a kickback from your hard work and dedication to building a reputable platform. You'll probably be happier and less stressed anyways and won't have to deal with incompetent people.