The eBay money back guarantee is junk.
What it’s supposed to do and how I used it:
It’s supposed to instill a level of trust so that you can quickly make a purchase for something that you would otherwise spend more time thinking about or may not purchase at all. You think, there’s some slight risk, but eBay has my back.
What actually happens:
I bought a pair of New Air Jordans. There was no defect noted in the description, but pics were limited. So I bought. The sneakers passed the authenticity check, but when I got them there was a big black blemish on them and the texture was also worn down. I notified eBay right away, followed their process, and sent them detailed photos. They basically told me that I’m stuck with them and they won’t do anything because from their perspective they passed authenticity check and the seller has no returns marked. Two problems here .. 1) there is no sense of quality check with the authenticity check and 2) even though their policy says the money back guarantee has you covered for sellers that don’t accept returns, they will not honor it.
Shop with caution. You may get swindled .. by a seller and by eBay.
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