EBay permanently close my 15 year old account with 1866 purchase because I returned some items that was counterfeit. One seller claimed it was real when I had reasonable proof it was fake and made an appeal and eBay took his side. They said I was taking advantage of the return policy as I returned an item that was stated “not as describe” which seller claims it was “as describe”. First of all, I have a authentication certificate from Legit Grails that state the item is FAKE. Second, EBay prohibite counterfeit items and they took blindly the sellers side without even looking at my proof of counterfeit. I purchased Chanel purses for around 1000$ to 4000$ and I’ve received 4 times counterfeit WITH proof of authentication of counterfeit. I called maybe 10 times and no one resolved anything and each tell me a different story. With the amount of items I purchased in 15 years, I can't believe Ebay terminated their relationship with me because I did return BROKEN, COUNTERFEIT OR NEVER RECEIVED items and see my business none profitable when its totally their responsibility through the Money back guarantee program to make sure the item is as describe and properly received and not close a 15 years account because they screwed up and sold bad items.