Suspended my account for "violating policy," but I barely use the site and only buy things occasionally for my kids. After 2 days of calling, emailing, sitting on hold and dealing with terrible customer service, someone finally told me they suspended it because I don't use it enough and the suspension is indefinite. So unless I sign up for a new email account I can never use this marketplace because I don't shop enough. Please see chat below on how useless customer service is, disconnecting after treating me like a criminal and giving me no opportunity to respond. 01:18:55 UTC Customer My account has been suspended. I am unclear as to why, and have not received any instructions to fix it. 01:20:13 UTC Jayottam I sincerely apologies and regret for the inconvenience this has caused you. 01:20:23 UTC Jayottam Your account was suspended because it exhibits a risk to eBay and to its community. We're not comfortable with your selling practices or business model, and we feel they don't help to promote a positive buying and selling environment. 01:20:26 UTC Jayottam This suspension is permanent. You will not be able to participate in any buying or selling activities on eBay. In addition, any other accounts that you own, or that are associated with this account, will also be suspended. 01:20:29 UTC Jayottam While we know this isn't the response you wished to receive, there is no further opportunity for appeal on this decision. 01:20:30 UTC Jayottam Thank you again for using eBay Live Chat. 01:20:43 UTC Chat ended by Jayottam