I have been with them for close to 20 years and they have dropped so badly in the past few years i now use other methods on most of my items. First: did you know they actually have increased their percentage to 13.25% plus 30cents now. They also charge their 13.25% on the Taxes that the buyer pays on the purchase so if it is $10 in taxes, they charge the 13.25% which will cost you $1.32 cents. They told me it is for the complete purchase and talk about double charging??? This is it. I also found out we as sellers CONNOT LEAVE NEGATIVE COMMENTS ON A BUYER. I was so upset to find out that a buyer can leave negative feedback in seconds but we are not able to do so. So they buyers ALWAYS have 100% positive feedback, no matter how much they screw us sellers over. I was on the phone for almost two hours to leave negative feedback on a seller which would only take them 30 seconds to do so then us sellers will have to spend hours on the phone to get it off if it is unwarranted as a lot of times it is. All in all, eBay is the most on sided and the most despised selling site on the web anymore. Again, I have almost 20 years with them and now only sell MAYBE 10% of my items on that site and now really looking at getting out like so many have been now.