I bought Relaxium and was told I could return it for a refund if it did not work. I returned it and did not receive a refund. I believe the seller was E-Commerce. The order stated, "Returns accepted through February 9, 2023." I called on February 6, 2023, to return the product. Shakia from E-bay said that I called too late, and the product could not be returned. E-bay did not uphold their own policy. This is unfair and deceptive business practice. I stated to E-bay in a letter that I would file a complaint with the New Hampshire Attorney General's Office. I waited two months for a response. Since then, I have stopped doing business on E-bay and I have filed a complaint with the NHAG. I do not usually file complaints with the NHAG but this company arrogantly refused to uphold its own policy.