Extremely Disappointed with eBay's Handling of Seller Issues
I’ve been a dedicated seller on eBay, using dropshipping through EasyNce to fulfill my orders. Unfortunately, my experience has been far from satisfactory, and I feel compelled to share my frustrations.
First, EasyNce deleted my account, which left me unable to trace back any of my orders. This led to a cascade of issues with my eBay account. Buyers took advantage of the situation, claiming they hadn’t received items despite the fact that they did, and I couldn’t provide tracking information because of the EasyNce account issues. To make matters worse, instead of investigating fairly, eBay immediately sided with the buyers and issued refunds without giving me a proper chance to resolve the situation.
As a dropshipper, my margins are already slim, only earning about 10-15% per sale. This barely covers the eBay subscription fee and the dropshipping costs. eBay’s lack of support and understanding for sellers like me has been incredibly disappointing. I’m losing more money than I’m making, and they seem to prioritize buyers at the expense of honest sellers. I expected much better from eBay.
If you're a dropshipper or rely on third-party services like EasyNce, be cautious. eBay doesn’t seem to provide the support needed when things go wrong, leaving sellers vulnerable to buyer claims and unfair refunds.
Very disappointed.
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