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Jill F
eBay customer service is non-existent. They speak to me like they’re the parent with all the power and control and I’m a child, when the reality is I’m 62 years old with more business acumen and customer relationship management than all their staff put together. They repeat everything I say back to me to waste time most likely because overseas staff are paid by the minute. They lock me out of my account all the time and then provide no immediate resolution. (Imagine if this was your bank). They reduce me to tears time and time again by speaking to me disaparingly. They have suppliers selling fake goods but they don’t care and don’t refund the item, impose sanctions on their supplier, or pay the consequential damage. Yet, they thank me for being a customer for 21 years. eBay, I’m delighted your loosing money; I’m delighted your customers are leaving you; and I hope you go bust because you deserve to! You’ve had the market place monopoly for far too long and taken your customers from granted. Your customer service is narcissist. Shame on you eBay.
3 days ago
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Ebay has a 3.1 average rating from 4,067 reviews

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