very bad customer service, i was sold what was supposed to be a post medieval ring that was the description, it arrived turned out it was plastic, now plastic was invented in 1907, so i contacted seller who didn't reply, tried calling ebay customer service, who were no help what so ever and blatantly lied to me. so i left negative feedback nothing except the truth that the ring was plastic, ebay removed my feedback so that the seller could keep his 100% feedback score, I have will never buy from ebay again & have requested my account be closed. & lots of chinese sellers purporting to be in the u.k. & are not. ebay has gone well down hill