My FIRST and LAST time using E-bay. WTH? This company is so amateur. I went to e-bay and bought a Spiderman suit costing $96 which included postage. NOW......... when I filled out my order on E-bay it gave you a section for billing address and delivery address. Also, it asks you to include your telephone number. I completed ALL of the latter. When I filled out my delivery address, I even made a comment about the delivery address and billing adress in order to clarify that I wanted the delivery address to match my current residence. I eveen stated that I would like the delivery guy to take my number as I paid the extra for home delivery. Now I see that seller has sent to my billing address that I do not live at, did NOT provide my telephone number, and sent it by regular post and NOT direct home delivery. There is CLEARLY a disconnect between E-bay and its buyers. It is clear that there is a disconnect between the company and the sellers. Shame really, the reputation of E-bay is all but gone as is clear from many forums. I guess hindsight would have been good in my case. I wish I had done research and I would NEVER have used E-bay. The problem is that I could not find what I wanted on Amazon and chose this Mickey Mouse company instead. What kind of a company does not provide e-mail? What kind of a company only has call back if you live in one of 4 countries? Love the question: How did the company communicate, by live chat, e-mail or telephone? What if I am in Kuwait and neither of these three choices is an option? Amazon all the way.