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Anonymous
EBAY ENCOURAGES THIEVES Guys, listen carefully my horrible experience on ebay, the platform which has different rules and T&C from user to other. I've sold equipment on ebay (I don't want to mention exactly which equipment, because thieves can take it as suggestion), I've sold 2 units in fully working order and serviced. The buyer was looking for partial refund to have the equipment cheaper on his end. The buyer opened return case complaining not working and parts missing. When I asked which parts missing, the buyer told me 3 times it's about 3 different parts that the equipment I've sold never had not even something similar. I asked buyer to send proof of damage or missing parts, no answer. I asked buyer to return the goods, he refused. Buyer said that doesn't want to return the goods and would be fixed with proof of repair sent. He never sent proof of repair. First time buyer said fixing cost is £50, 2nd time he said £80. EBay return T&C clearly says that the goods must be returned unopened with no fixing attempt by buyer or third party. ALTHOUGH, EBAY FORCED ME TO ACCEPT RETURN. I accepted return with return postage label sent to buyer and paid by me. I received the units back WITH ALL INSIDE PARTS MISSING, I received cases only, the thef buyer kept all parts. I contacted ebay and they said that the case would be reviewed in 48h. Once I contacted ebay and reported the fraud, EBAY REFUNDED STRAIGHT AWAY £400 TO THIEFT BUYER. I ended up with £400 + two delivery out of my pocket. This fraud was reported to police and I contacted a lawyer for going against eBay because eBay doesn't respect T&C and forcing sellers to accept return without no eny evidence from buyer. More than that the thef buyer left negative feedback and ebay said they'll not remove the feedback I received, but when I left right negative feedback as buyer for item not received, ebay removed it in a second. EBay has different T&C from a case to other. EBAY ENCOURAGES THIEVES AND PUSH AWAY SERIOUS SELLERS WHICH PAYS SELLING FEES. FOR YOUR PIECE OF MINT, AVOID BUYING AND SELLING ON EBAY IF YOU DON'T WANT HORRIBLE EXPERIENCE.
5 years ago
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