I purchased 4 tires from them, on the specifications they claim it fitted my car. They had the option to ship the tires to the tire shop and pay a extra fee. When the tire shop tried to install the tires they said that the tired were the wrong size. Intermediately i contacted the representative and he said that it was OK to leave the tires in the shop and they would figure it out later. He requested the refund after i waited 2 weeks I called again and they said that they wouldn't refund the money because I didn't return the tires, I explained to the representative that I did exactly what the representative asked me to do and when he transferred me to the supervisor he said that he will refund me the money, I waited 2 weeks again, When I called they said they will not refund the money. I spend one hour on the phone I spoke with Rafy and he said he would refund the money. I waited another ten days and didn't receive the money. when I called again they said they will not refund my money. At this point i don't know what to do.