Absolutely HORRIBLE company!! do not trust these people at all as a seller. I sold a boxed set of DVDs, it was the entire Will & Grace Series, most of the DVDs, had never even been out of the box, so they were in great condition. After 30 days the buyer decided they wanted to return them, which my profile states that I do not accept returns. The reason he wanted to return them is he said they were all scratched and skipped. They had never been out of the box, except maybe 2 of the, sop after 30 days they want me to refund him the money and let him keep the DVDs or if I want them I have to pay the shipping. So they want me to refund the auction price, the original cost he paid for shipping, then pay him to ship them back to me, after he damaged them and they are no longer good to sell. they do not care about their sellers and they need to realize that sellers fees are where their money comes from. Plus after authorizing this return, they wanted me to pay the seller fees, they will never get that I can assure them.